Shipping policy
Shipping Policy
π¦ Order Processing
All orders are carefully processed and prepared before being dispatched. Please allow 2β5 business days for your order to be packed and handed over to the carrier. Orders are processed Monday through Friday, excluding public holidays.
π Estimated Delivery Times
Once your order has been dispatched, estimated delivery timeframes are as follows:
| Region | Estimated Delivery |
|---|---|
| πΊπΈ United States | 7β14 Business Days |
| π¨π¦ Canada | 10β18 Business Days |
| π¬π§ United Kingdom | 10β18 Business Days |
| π¦πΊ Australia | 10β18 Business Days |
| π Rest of World | 14β21 Business Days |
β οΈ Delivery times are estimates only and may vary depending on your location, customs clearance, or carrier delays. These timeframes do not include processing time.
π© Tracking Information
Once your order has shipped, you will receive a confirmation email with your tracking number. You can use this number to monitor your delivery at any time.
π‘ Please note that tracking information may take 2β5 business days to update in the carrier's system after your order has been dispatched. If your tracking shows no updates after 5 business days, please contact us.
π Shipping Address
Please ensure your delivery address is accurate and complete before placing your order. We are not responsible for packages lost or delayed due to incorrect or incomplete address information provided at checkout.
π Customs & Import Duties
For international orders, customs fees, import duties, and taxes may apply depending on your country's regulations. These charges are the sole responsibility of the customer and are not included in the product price or shipping cost.
β Lost or Missing Packages
If your package appears to be lost in transit, please contact us at pelsbarnbeds@gmail.com with your order number and we will do our best to resolve the situation promptly.